How to Fix Authenticator Codes: Difference between revisions
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Cmseditors (talk | contribs) (Created page with "My authenticator app generates codes that don't work ==Solution== ==If your problem persist == If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us: : -Client's name : -Your location : -Your Internet service provider (ISP) : -Your Public IPv4 (https://checkip.amazonaws.com/) : -Your Extension number : -Screenshot of MicroSip's Settings (Ctrl+P) : -Screenshot of MicroSip's Account (Ctrl+M) : -Describe your issue Category:FAQ") |
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==Solution== | ==Solution== | ||
*Each code is only valid for a short period of time. Try using a new code. | |||
*Make sure the time on your phone matches the time on your computer. | |||
*Add your account again on your Authenticator app, verifying that you correctly entered your secret key. | |||
Revision as of 18:33, 9 January 2024
My authenticator app generates codes that don't work
Solution
- Each code is only valid for a short period of time. Try using a new code.
- Make sure the time on your phone matches the time on your computer.
- Add your account again on your Authenticator app, verifying that you correctly entered your secret key.
If your problem persist
If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:
- -Client's name
- -Your location
- -Your Internet service provider (ISP)
- -Your Public IPv4 (https://checkip.amazonaws.com/)
- -Your Extension number
- -Screenshot of MicroSip's Settings (Ctrl+P)
- -Screenshot of MicroSip's Account (Ctrl+M)
- -Describe your issue