Template:ContacUs: Difference between revisions
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Need help with your configuration? | Need help with your configuration? | ||
If you are unable to complete the setup, contact us at '''itis.cmsupport@softtek.com'''. Please provide the following information to help us troubleshoot your case: | If you are unable to complete the setup, contact us at '''itis.cmsupport@softtek.com'''. Please provide the following information to help us troubleshoot and resolve your case: | ||
:'''Network | :'''Network Details:''' Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/. | ||
:''' | |||
:''' | :'''MicroSIP Configuration:''' Please provide screenshots of the following: | ||
:*Main Interface (the dialpad view). | |||
:*Settings Menu (Press Ctrl + P). | |||
:*Account Settings (Press Ctrl + M). | |||
:'''Call Manager:''' A screenshot of the My IP Upload module. | |||
:'''Issue Description:''' A brief summary of the error or specific behavior you are experiencing. | |||
Latest revision as of 13:08, 25 March 2026
If your problem persist
Need help with your configuration?
If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:
- Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.
- MicroSIP Configuration: Please provide screenshots of the following:
- Main Interface (the dialpad view).
- Settings Menu (Press Ctrl + P).
- Account Settings (Press Ctrl + M).
- Call Manager: A screenshot of the My IP Upload module.
- Issue Description: A brief summary of the error or specific behavior you are experiencing.