Issabel disconnects me several times a day - Revision history

Cmseditors at 18:56, 29 April 2024

2024-04-29T18:56:06Z

← Older revision		Revision as of 18:56, 29 April 2024
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	==Solutions==		==Solutions==
	*Connect to Issabel using Chrome.		*Connect to Issabel using Chrome.


	*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.		*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.

Cmseditors at 18:55, 29 April 2024

2024-04-29T18:55:59Z

← Older revision		Revision as of 18:55, 29 April 2024
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	==Solutions==		==Solutions==
	*Connect to Issabel ~~from~~ Chrome.		*Connect to Issabel using Chrome.

	*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.		*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.

Cmseditors at 18:55, 29 April 2024

2024-04-29T18:55:10Z

← Older revision		Revision as of 18:55, 29 April 2024
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	*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.		*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.


	*If you’re on Wi-Fi, try plugging your computer directly into your router with an Ethernet cable. This is the tried and true way to differentiate signal issues from Wi-Fi issues. Connect the Ethernet cable to the port on your computer, and plug the other end into one of the LAN ports on your router (these are usually yellow). Connecting the computer directly to the single port on a modem bypasses essential security measures built into the router.		*If you’re on Wi-Fi, try plugging your computer directly into your router with an Ethernet cable. This is the tried and true way to differentiate signal issues from Wi-Fi issues. Connect the Ethernet cable to the port on your computer, and plug the other end into one of the LAN ports on your router (these are usually yellow). Connecting the computer directly to the single port on a modem bypasses essential security measures built into the router.


	*If you are in Softtek's network re-plug the cable that goes to the jack and your computer; reboot your computer in case you have pending updates.		*If you are in Softtek's network re-plug the cable that goes to the jack and your computer; reboot your computer in case you have pending updates.


	*Use MicroSip manual to check if your configuration is OK: [[MicroSIP_Setup_Manual]]		*Use MicroSip manual to check if your configuration is OK: [[MicroSIP_Setup_Manual]]


	*If your problem persist, check the next article: [[Identifying_common_call_quality_issues]]		*If your problem persist, check the next article: [[Identifying_common_call_quality_issues]]

Cmseditors at 18:52, 29 April 2024

2024-04-29T18:52:36Z

← Older revision		Revision as of 18:52, 29 April 2024
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	==Solutions==		==Solutions==
	*Connect to Issabel from Chrome.		*Connect to Issabel from Chrome.


	*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.		*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.


	*If you’re on Wi-Fi, try plugging your computer directly into your router with an Ethernet cable. This is the tried and true way to differentiate signal issues from Wi-Fi issues. Connect the Ethernet cable to the port on your computer, and plug the other end into one of the LAN ports on your router (these are usually yellow). Connecting the computer directly to the single port on a modem bypasses essential security measures built into the router.		*If you’re on Wi-Fi, try plugging your computer directly into your router with an Ethernet cable. This is the tried and true way to differentiate signal issues from Wi-Fi issues. Connect the Ethernet cable to the port on your computer, and plug the other end into one of the LAN ports on your router (these are usually yellow). Connecting the computer directly to the single port on a modem bypasses essential security measures built into the router.


	*If you are in Softtek's network re-plug the cable that goes to the jack and your computer; reboot your computer in case you have pending updates.		*If you are in Softtek's network re-plug the cable that goes to the jack and your computer; reboot your computer in case you have pending updates.

			*Use MicroSip manual to check if your configuration is OK: [[MicroSIP_Setup_Manual]]

	*~~Use MicroSip manual to~~ check ~~if your configuration is OK~~: [[~~MicroSIP_Setup_Manual~~]]		*If your problem persist, check the next article: [[Identifying_common_call_quality_issues]]


	[[Category:FAQ]]		[[Category:FAQ]]

Cmsadmin at 17:22, 15 April 2024

2024-04-15T17:22:25Z

← Older revision		Revision as of 17:22, 15 April 2024
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	*Use MicroSip manual to check if your configuration is OK: [[MicroSIP_Setup_Manual]]		*Use MicroSip manual to check if your configuration is OK: [[MicroSIP_Setup_Manual]]

	~~{{ContacUs}}~~

	[[Category:FAQ]]		[[Category:FAQ]]

Cmseditors at 14:04, 22 January 2024

2024-01-22T14:04:56Z

← Older revision		Revision as of 14:04, 22 January 2024
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	==Solutions==		==Solutions==
			*Connect to Issabel from Chrome.


	*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.		*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.

Cmseditors at 13:53, 22 January 2024

2024-01-22T13:53:22Z

← Older revision		Revision as of 13:53, 22 January 2024
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	*The same disconnections: It could be a network problem.		*The same disconnections: It could be a network problem.

	==~~Solution~~==		==Solutions==
	*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.		*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.

Cmseditors at 15:22, 19 January 2024

2024-01-19T15:22:56Z

← Older revision		Revision as of 15:22, 19 January 2024
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	*If ~~you are in Softtek's network re~~-~~plug~~ the cable ~~that goes~~ to the ~~jack and~~ your computer~~; reboot~~ your computer ~~in case you have pending updates~~.		*If you’re on Wi-Fi, try plugging your computer directly into your router with an Ethernet cable. This is the tried and true way to differentiate signal issues from Wi-Fi issues. Connect the Ethernet cable to the port on your computer, and plug the other end into one of the LAN ports on your router (these are usually yellow). Connecting the computer directly to the single port on a modem bypasses essential security measures built into the router.


	*If ~~you’re on Wi~~-~~Fi, try plugging your computer directly into your router with an Ethernet cable. This is the tried and true way to differentiate signal issues from Wi-Fi issues. Connect~~ the ~~Ethernet~~ cable to the ~~port on~~ your computer~~, and plug the other end into one of the LAN ports on~~ your ~~router (these are usually yellow). Connecting the~~ computer ~~directly to the single port on a modem bypasses essential security measures built into the router~~.		*If you are in Softtek's network re-plug the cable that goes to the jack and your computer; reboot your computer in case you have pending updates.

Cmseditors at 14:50, 19 January 2024

2024-01-19T14:50:41Z

← Older revision		Revision as of 14:50, 19 January 2024
Line 8:		Line 8:
	==Solution==		==Solution==
	*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.		*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.


			*If you are in Softtek's network re-plug the cable that goes to the jack and your computer; reboot your computer in case you have pending updates.

Cmseditors at 14:42, 19 January 2024

2024-01-19T14:42:40Z

← Older revision		Revision as of 14:42, 19 January 2024
Line 8:		Line 8:
	==Solution==		==Solution==
	*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.		*A lot of internet issues can be remedied quickly by simply restarting your modem/router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot. It’s also a good idea to restart the device you’re using.


	*If you’re on Wi-Fi, try plugging your computer directly into your router with an Ethernet cable. This is the tried and true way to differentiate signal issues from Wi-Fi issues. Connect the Ethernet cable to the port on your computer, and plug the other end into one of the LAN ports on your router (these are usually yellow). Connecting the computer directly to the single port on a modem bypasses essential security measures built into the router.		*If you’re on Wi-Fi, try plugging your computer directly into your router with an Ethernet cable. This is the tried and true way to differentiate signal issues from Wi-Fi issues. Connect the Ethernet cable to the port on your computer, and plug the other end into one of the LAN ports on your router (these are usually yellow). Connecting the computer directly to the single port on a modem bypasses essential security measures built into the router.


	*Use MicroSip manual to check if your configuration is OK: [[MicroSIP_Setup_Manual]]		*Use MicroSip manual to check if your configuration is OK: [[MicroSIP_Setup_Manual]]